Terms of service

Terms of Service

Last Updated: August 24, 2026

OVERVIEW

Welcome to Preppin And Steppin Kitchen LLC. The terms “we,” “us,” and “our” refer to Preppin And Steppin Kitchen LLC.

We operate this website and online store, including the information, content, features, tools, products, and services offered through it (collectively, the “Services”). Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer products and Services to you.

These Terms of Service (“Terms”), together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, describe your rights and responsibilities when using our Services.

Please read these Terms carefully before accessing or using our website.

By visiting, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms and the policies referenced herein. If you do not agree with these Terms, you should not use our Services.

Our Privacy Policy, Refund Policy, and Shipping Policy are available through the policy links provided on our website.

SECTION 1 – ACCESS AND ACCOUNT INFORMATION

By using our Services, you represent that you are at least the age of majority in your state of residence or that you have the consent of a parent or legal guardian where required by applicable law.

When using our website or placing an order, you may be required to provide information including your name, email address, billing information, payment information, shipping address, and telephone number.

You agree that all information you provide is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

You may not use our website or Services for unlawful, fraudulent, or unauthorized purposes.

SECTION 2 – PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, materials, features, pricing, and availability.

Actual colors and appearance may vary slightly depending on your device, screen settings, lighting, manufacturing variations, or other factors.

Product packaging, minor design details, or specifications may occasionally change when manufacturers make updates. Any material differences affecting the product will be reflected on the applicable product page when known.

We reserve the right to modify or discontinue products and to limit quantities when reasonably necessary.

Products are offered subject to availability.

We do not guarantee that every product shown on the website will remain available indefinitely.

SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase the products included in your order.

After you place an order, we will normally send an order confirmation to the email address provided during checkout.

We reserve the right to decline, cancel, or limit an order when reasonably necessary, including in cases involving:

  • Suspected fraud or unauthorized payment

  • Pricing or inventory errors

  • Product unavailability

  • Incorrect customer information

  • Delivery restrictions

  • Orders that violate these Terms

  • Circumstances preventing us from reasonably fulfilling the order

If we cancel an order after payment has been received, any amount due to you will be refunded to the original payment method in accordance with applicable law and our Refund Policy.

Please review your order information carefully before submitting your purchase.

Cancellation, return, refund, and exchange requests are handled according to our Refund Policy.

Products purchased through our store are intended for lawful personal, household, business, or gift use unless otherwise stated.

SECTION 4 – PRICES, TAXES, AND BILLING

Product prices are displayed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and availability may change without notice.

The price charged for an item will be the price displayed during checkout at the time the order is submitted, subject to correction of genuine pricing or technical errors as permitted by law.

Free Standard Shipping

We currently offer FREE standard shipping on eligible orders shipped within the continental United States, as described in our Shipping Policy.

There is no minimum purchase requirement for our standard free-shipping offer unless a specific promotion states otherwise.

Customers are not charged a standard shipping or handling fee for eligible orders shipped within our stated continental-U.S. service area.

Any optional or special delivery service that may involve an additional charge will be disclosed before the customer is charged.

Taxes

Applicable sales taxes may be calculated and collected during checkout where required by law.

You agree to provide accurate and complete billing, payment, shipping, and contact information for your purchases.

You represent that you are authorized to use any payment method submitted in connection with an order.

The total amount of your purchase, including any applicable taxes or clearly disclosed optional charges, will be presented during checkout before you submit payment.

SECTION 5 – SHIPPING AND DELIVERY

We currently ship within the continental United States only.

We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations.

Processing Time

Most orders are processed within 3–5 business days.

Business days do not include weekends or major U.S. holidays.

Transit Time

After shipment, estimated transit time is generally 3–7 business days.

Estimated Total Delivery Time

Most orders are expected to arrive within approximately 7–12 business days from the date the order is placed.

Delivery times are estimates and are not guaranteed.

Weather, carrier disruptions, holidays, freight scheduling, incorrect addresses, and other circumstances outside our reasonable control may affect delivery.

Tracking information will be provided when available.

Large or heavy items may be shipped using a professional freight carrier and may require delivery coordination.

Complete shipping information, including carrier information, delays, tracking, address issues, freight deliveries, and shipping restrictions, is provided in our Shipping Policy.

If there is a conflict between this section and our current Shipping Policy concerning shipping procedures, the Shipping Policy will control.

SECTION 6 – RETURNS, REFUNDS, EXCHANGES, AND CANCELLATIONS

Returns, refunds, exchanges, damaged-item claims, and cancellations are handled according to our Refund Policy.

Our current policy generally provides eligible customers with a 30-day return period, subject to the eligibility requirements, exclusions, procedures, and conditions stated in the Refund Policy.

Customers should review the Refund Policy before making a purchase.

Nothing in these Terms limits any rights you may have under applicable consumer-protection law.

SECTION 7 – INTELLECTUAL PROPERTY

The content available through our Services, including text, graphics, logos, designs, photographs, product presentations, videos, audio, website layouts, and other materials, may be owned by or licensed to Preppin And Steppin Kitchen LLC or their respective rights holders.

These materials are protected by applicable intellectual-property laws.

You may use our website for personal and lawful purposes.

Unless authorized by us or otherwise permitted by law, you may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected website content.

Third-party brand names, trademarks, logos, product names, and other intellectual property appearing on our website remain the property of their respective owners.

The appearance of a third-party brand or product does not imply sponsorship, endorsement, affiliation, or partnership unless expressly stated.

SECTION 8 – OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to features, applications, payment processors, fulfillment services, tracking services, or other tools operated by third parties.

Certain third-party services may be governed by their own terms and privacy policies.

We are not responsible for third-party services beyond the extent required by applicable law.

You should review the applicable terms and policies of third-party services you choose to use.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the accuracy, content, security, availability, policies, or practices of third-party websites.

Visiting third-party websites is at your own discretion.

Before completing transactions with another company or service provider, you should review that party’s terms, policies, and practices.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify, which provides the ecommerce technology used to operate portions of our Services.

Purchases made through Preppin And Steppin Kitchen LLC are transactions between you and Preppin And Steppin Kitchen LLC, not Shopify.

Shopify is not the seller of the products offered by Preppin And Steppin Kitchen LLC.

Certain information may be processed by Shopify as necessary to provide ecommerce, hosting, checkout, payment, fraud-prevention, analytics, and related services.

Shopify's handling of information is subject to its applicable privacy policies and terms.

SECTION 11 – PRIVACY

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

Because our online store uses Shopify and may use other service providers, information may also be processed by those companies when necessary to provide ecommerce, payment, fulfillment, security, analytics, or other operational services.

Please review our Privacy Policy, which is available through the policy navigation on our website, for additional information.

SECTION 12 – CUSTOMER FEEDBACK, REVIEWS, AND SUBMISSIONS

If you voluntarily submit reviews, photographs, comments, suggestions, ideas, or other content (“Feedback”), you represent that you have the right to provide that content.

You may not submit content that:

  • Infringes another person’s intellectual-property rights

  • Contains unlawful, threatening, abusive, defamatory, or obscene material

  • Contains malicious software

  • Misrepresents your identity or experience

  • Contains knowingly false or misleading information

By submitting Feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that Feedback for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.

We may remove content that violates these Terms or applicable law.

We do not require customers to provide positive reviews, and any review or testimonial should reflect the contributor’s genuine experience.

SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Despite reasonable efforts to maintain accurate information, occasional typographical, technical, pricing, inventory, availability, product-description, shipping, or other errors may occur.

We reserve the right to correct errors and update inaccurate information.

If an error materially affects an order you have already placed, we will make reasonable efforts to contact you and provide appropriate options, which may include cancellation and refund when applicable.

We will not intentionally advertise inaccurate prices, availability, shipping charges, or product information.

SECTION 14 – PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use the Services to:

  • Violate applicable laws or regulations

  • Commit fraud or deceptive activity

  • Infringe intellectual-property rights

  • Harass, threaten, defame, or harm others

  • Transmit malware, viruses, or malicious code

  • Attempt unauthorized access to systems or accounts

  • Interfere with the security or operation of the website

  • Collect personal information unlawfully

  • Send spam or unauthorized solicitations

  • Impersonate another person or organization

  • Circumvent security, authentication, or fraud-prevention systems

We may restrict or terminate access when we reasonably believe these Terms have been violated.

SECTION 15 – AUTOMATED ACCESS

Automated systems, bots, agents, scrapers, or similar technologies may not access or interfere with our Services in a manner that violates applicable law, compromises security, disrupts normal operation, or circumvents technical restrictions.

Nothing in this section is intended to prevent legitimate search engines, ecommerce platforms, service providers, accessibility tools, or other authorized technologies from accessing the website in accordance with applicable technical permissions and industry standards.

SECTION 16 – TERMINATION

We may suspend or terminate access to the Services when reasonably necessary because of a violation of these Terms, fraudulent activity, security concerns, unlawful conduct, or misuse of the Services.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should survive termination will continue to apply.

SECTION 17 – DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website and Services are provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, delay, technical error, or security incident.

Product warranties, if any, may be provided separately on individual product pages or by the applicable manufacturer.

Nothing in these Terms excludes or limits warranties, guarantees, consumer rights, or remedies that cannot legally be excluded or limited.

SECTION 18 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Preppin And Steppin Kitchen LLC and its officers, employees, contractors, service providers, affiliates, and agents will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Services where such liability may legally be excluded.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

SECTION 19 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Preppin And Steppin Kitchen LLC and its affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims arising directly from your unlawful use of the Services, your material violation of these Terms, or your infringement of another party’s rights.

SECTION 20 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

SECTION 21 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

These Terms, together with the policies and rules posted on our website, constitute the agreement governing your use of the Services.

If a specific policy governs a particular subject, such as shipping, refunds, returns, or privacy, that policy will apply to that subject.

SECTION 22 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such consent is permitted by applicable law.

We may assign or transfer our rights or obligations in connection with a merger, acquisition, business restructuring, sale, or other lawful business transaction.

SECTION 23 – GOVERNING LAW

These Terms and any disputes relating to the Services will be governed by applicable laws of the jurisdiction in which Preppin And Steppin Kitchen LLC is established or headquartered, subject to any mandatory consumer-protection laws that may apply based on the customer's location.

Nothing in these Terms deprives a consumer of protections that cannot lawfully be waived.

SECTION 24 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, operations, legal obligations, or business practices.

The current version will be posted on this page with an updated effective date.

Material changes will be communicated when required by applicable law.

Your continued use of the Services following an effective update constitutes acceptance of the revised Terms to the extent permitted by law.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms, orders, shipping, returns, or our Services may be directed to:

Preppin And Steppin Kitchen LLC

Email: support@preppinandsteppinkitchen.com
Phone: 833-639-3358
Mailing Address: 1870 The Exchange SE #200 #1353, Atlanta, GA 30339

Business Registration: Control Number : 26180247

Our customer-support and policy information is also available through the Contact and policy pages on our website.